SecuLife offers a Lifetime Warranty on all equipment purchased through any of our SecuLife distribution channels, and that has a current and active subscription plan assigned by us.
SecuLife's 100% Satisfaction Guarantee provides all of our customers with a Money-Back Guarantee on any product purchased. Please refer to our Returns, Refunds, and Cancellation Policy below for additional details.
A valid credit card is required for Activation of service. Seculife offers its services through subscription plans which auto-renew every 30 days. Plan begins as soon as you activate your service. There is no contract, No Activation fees, cancellations can be made any time by contacting customer support.
This site is operated by SecuLife®. (referred herein as “SecuLife®” or “We”). Please read these terms carefully. By purchasing our SecuLife® (“Device”), using our service (“Service”), or accessing our website (www. SecuLife®.com) (“Site”), you agree to be bound by all of the terms, policies and conditions described herein. If you do not agree to all of these terms, policies and conditions, do not use our devices, services or the site. If you are using our site on behalf of any entity, you represent and warrant that you are authorized to accept these terms on such entity’s behalf, and that such entity agrees to indemnify you and us for violations of these terms. We reserve the right to change or modify these terms or any of our policies or guidelines, at any time. Any changes or modification will be effective immediately upon posting of the revisions on our site, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of our Site following the posting of changes or modifications will confirm your acceptance of such changes or modifications.
Service is provided by SecuLife® Device SIM. SecuLife® offers its service plans through subscription plan which auto-renew every 30 days. Service plan begins as soon as you activate your SIM card service. You will be charged the rate stated at the time of purchase, every month, three days prior to your anniversary date, your payment card on file will be charged for the current month service and your account will be updated, until you cancel. SecuLife® offers its service plans with overages auto refill, for your convenience, this way you will never run out of minutes, text, or data mid-month! a $5 cash card will be automatically added to your account to cover for overages and avoid service interruption. As a benefit to our customer, your Cash Card remaining balance automatically rolls over month to month! Any unused funds from your Cash Card will be available during the next billing cycle for applicable plans. Cash Card sales are final and are non-refundable and non-transferable. A credit card or debit card is required to activate your SecuLife® service plan. This is a non-contract service; plan renewal subscription cancellation and or overages auto refill cancellation requests can be made any time by contacting customer support.
We will not accept order cancellations after 7-days the order has been placed.
Once an order has been shipped, SecuLife® will not accept refund or return requests after 7-days the service been activated. If your Device is defective or malfunction you will be covered under our Warranty Policy. Customers must bear all costs for shipment returns to SecuLife®. Upon receiving the Device from the customer, SecuLife® will examine the Device and determine whether the Warranty Claim qualifies for free replacement, paid replacement, free repair, or paid repair. SecuLife® retains the right to reject any Warranty Claim requests for Devices that are not considered defective and/ or not covered under our Warranty Policy. If you wish to return your SecuLife® device, you may do so within 7 days of receiving the device or 7-days from initiating the service plan, at your own cost. To request a return authorization, please submit a refund request online, we can only refund the cost of the device itself. Service Plan refund will only be granted when you have consumed at most 30 minutes, 30 SMS or 30 MB of DATA of the initial service plan only within 7-days . If you do not contact us to cancel the service plan within the 7-day period, or if you consume more than 30 minutes, 30 texts or 30MB of data, your purchase will be considered buyer's remorse and you will no longer qualify for a refund. Mobile Wallet sales are final and are not refundable/transferable.
By using the Site, Service and/or Device, you acknowledge and agree that:
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of SecuLife®, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Icons by Creative Commons CCBY.
We grant you a limited, non-sublicensable, non-exclusive and revocable license to access and make use of the Site and the Materials solely in accordance with, and subject to, these Terms and any other of our policies as posted on the Site. Except as otherwise expressly permitted by these Terms, you may not: (i) collect, use, copy or distribute any portion of the Site or the Materials; (ii) resell, publicly perform or publicly display any portion of the Site or the Materials; (iii) modify or otherwise make any derivative uses of any portion of the Site, the Mobile applications or the Materials; (iv) use any “deep-link”, “page-scrape”, “robot” ,”spider” or other automatic device, program, algorithm or methodology which perform similar functions to access, acquire, copy, or monitor any portion of the Site; (v) use the Site in a manner which results in the depletion of Web site infrastructural resources; (vi) download (other than page caching) any portion of the Site, the Materials or any information contained therein; or (vii) use the Site or the Materials other than for their intended purposes.
We may host or provide links to Web pages, Web sites and other content of third parties (“Third Party Sites and Content”). The inclusion of any link or the hosting of any content is provided solely as a convenience to our users, including you, and does not imply affiliation, endorsement, approval, control or adoption by us of any Web site or any information or content contained therein. We make no claims or representations regarding, and accept no responsibility for such Third Party Sites and Content, or for the quality, accuracy, nature, ownership or reliability thereof. Users, including you, may use these links and the Third Party Sites and Content contained therein at their own risk. When you leave the Site, you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site.
YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US, OUR AFFILIATES AND AGENTS AND ANY OTHER SERVICE PROVIDER, HARMLESS FROM CLAIMS OR DAMAGES RELATING TO THIS AGREEMENT OR YOUR PROMISES OR STATEMENTS MADE IN IT AND USE OF THE DEVICE OR SERVICE UNLESS DUE TO OUR SOLE AND GROSS NEGLIGENCE. YOU ALSO AGREE TO PAY OUR REASONABLE ATTORNEYS' AND EXPERT WITNESS FEES AND COSTS INCURRED IN ENFORCING THIS AGREEMENT THROUGH APPEAL EXCEPT AS PROVIDED IN PARAGRAPH 5, BELOW.USE OF YOUR DEVICE WHILE OPERATING A MOTOR VEHICLE OR IN ANOTHER DISTRACTED OR NEGLIGENT MANNER MAY BE PROHIBITED, OR RESTRICTED BY LAW IN SOME AREAS. IT IS YOUR RESPONSIBILITY TO CONFORM TO ALL SUCH LAWS OR REGULATIONS AND YOU SHALL INDEMNIFY US FROM CLAIMS ARISING FROM ANY SUCH UNLAWFUL OR NEGLIGENT USE. THIS PARAGRAPH SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
WE ARE NOT LIABLE FOR ACTS OR OMISSIONS OF ANOTHER SERVICE PROVIDER OR ANY THIRD PARTY PROVIDERS OF SERVICES RELATED TO USE OF THE DEVICE OR SERVICE, FOR INFORMATION PROVIDED THROUGH YOUR DEVICE, LACK OF PRIVACY OR SECURITY EXPERIENCED WHEN USING THE DEVICE, EQUIPMENT FAILURE OR MODIFICATION, OR OTHER CAUSES BEYOND OUR REASONABLE CONTROL, INCLUDING WITHOUT LIMITATION ANY REPRESENTATIONS THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE FROM UNAUTHORIZED ACCESS (INCLUDING THIRD PARTY HACKERS OR DENIAL OF SERVICE ATTACKS). WE ARE NOT LIABLE FOR SERVICE OUTAGES, NOR FOR SERVICE LIMITATIONS OR INTERRUPTIONS, AS DESCRIBED IN PARAGRAPH 1.C ABOVE. OUR LIABILITY AND THE LIABILITY OF ANY UNDERLYING CARRIER FOR ANY FAILURE OR MISTAKE SHALL IN NO EVENT EXCEED OUR SERVICE CHARGES DURING THE AFFECTED PERIOD. SECULIFE®, AND ANY UNDERLYING CARRIER ARE NOT LIABLE FOR ANY INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES SUCH AS LOST PROFITS. YOU AND WE BOTH WAIVE TO THE FULLEST EXTENT ALLOWED BY LAW, ANY CLAIMS TO RECOVER INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. WE AND ANY UNDERLYING CARRIER ARE NOT LIABLE FOR (i) ECONOMIC LOSS OR INJURIES TO PERSONS OR PROPERTY ARISING FROM USE OF THE SERVICE, THE DEVICE OR ANY EQUIPMENT USED IN CONNECTION WITH THE DEVICE UNLESS CAUSED BY OUR SOLE AND GROSS NEGLIGENCE, OR (ii) THE INSTALLATION OR REPAIR OF THE DEVICE BY ANY PARTIES WHO ARE NOT OUR EMPLOYEES. THIS PARAGRAPH SHALL SURVIVE TERMINATION OF THIS AGREEMENT.
Notwithstanding any terms to the contrary in these Terms, we reserve the right, without notice, without liability to you and in our sole discretion, to terminate any of your rights under these Terms (including, but not limited to, your right to use the Service) and to block or prevent your access to and use of the Service for any or no reason.
Notwithstanding any terms to the contrary in these Terms, SecuLife® may choose to electronically deliver all communications with you, which may include: (i) email to your email address indicated in your communications with SecuLife® or upon registration with the Service; or (ii) posting messages that are displayed to you when you log in to or access the Service. SecuLife®’s electronic communications to you may transmit or convey information about action taken on your request, portions of your request that may be incomplete or require additional explanation, any notices with respect to modifications to these Terms, any notices required under applicable law and any other notices. You agree to do business electronically with SecuLife®, and to receive electronically all current and future notices, disclosures, communications and information, and that the aforementioned provided electronically satisfies any legal requirement that such communications be in writing. An electronic notice will be deemed to have been received the day of receipt as evidenced by such email.
We reserve the right to change or modify any provisions of these Terms and any policies or guidelines governing your use of the Service or Device, at any time in our sole discretion and without liability. Any such changes or modifications will be effective immediately upon posting of revisions on the Site or other effective means of communications in our sole discretion. Your continued use of the Service following the posting of such changes or modifications constitutes your acceptance thereof. Therefore, you should frequently review these Terms and all applicable policies or guidelines on the Site in order to understand the terms and conditions applicable to your use of the Service. If you do not agree to any changes or modifications to these Terms or to any applicable policies or guidelines, your sole recourse is to stop using the Service.
We may automatically delete data from a Device or from the SecuLife® App in connection with a returned or terminated account or device, or as necessary to protect against unauthorized access to the data.
Security: The security of your information is very important to us. We take commercially reasonable security measures to protect your personal information (including, preventing the loss, misuse, unauthorized access, disclosure, alteration and destruction of your personal information). Please be aware, however, that despite our efforts, no security measures are impenetrable. If you use a password on the SecuLife® Service, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please contact us at support@SecuLife®.com immediately
Personal information from children: By providing the Device to a child or special needs person, you represent and warrant to SecuLife® that you are authorized by such child’s and/or or special needs person’s parent or guardian to enable and permit SecuLife® to operate the SecuLife® Service and collect and use the information from the child and/or or special needs person as stated herein.
Contact: For questions or concerns relating to privacy, we can be contacted at: support@SecuLife®.com
Safety Information: To prevent injury to yourself and others or damage to your device, read the safety information about your device before using the device.
Lifetime limited warranty.
SecuLife® Inc (“SecuLife®”) Promise that our customer service and support will do the best at their end with your purchase. If you are not fully satisfied with your purchase, let us help you with a replacement or return.
SecuLife® Inc (“SecuLife®”) warrants to the original purchaser (“you”) of the hardware with which this Limited Warranty is included (“Hardware”) that the Hardware will be free from defects in workmanship and materials under normal use (“Defects”) and service for a lifetime period from the date that the Hardware was first purchased and the service plan activated by you (“Warranty Period”). During the Warranty Period the Hardware will be repaired or replaced at SecuLife® choice (“Limited Warranty”) without charge to you for either parts or labor. This Limited Warranty covers the replacement of the Hardware only. If the Hardware is repaired after the Warranty Period has expired, the Warranty Period for the repair will expire three (3) months after the date of repair. The customer should still pay for shipping costs. This warranty is valid only for customers purchasing from our online marketplace stores. Customers who purchased the Device from other resellers or retailers should contact the respective seller for their warranty policy and procedures.
The Limited Warranty does not apply to normal wear and tear, does not apply when the Hardware is opened or repaired by someone not authorized by SecuLife® Inc and does not cover repair or replacement of any Hardware or part thereof damaged by: misuse, moisture, liquids, proximity or exposure to heat and accident, abuse, non-compliance with the instructions supplied with the Hardware, neglect or misapplication. The Limited Warranty does not cover physical damage to the surface of the Hardware such as screen crack, water damage, broken band or physical damage of the equipment. This Limited Warranty does not cover any software that may accompany or be installed on the Hardware. The Limited Warranty does not cover the installation, removal or maintenance of the Hardware or any costs related herewith. This Limited Warranty does not cover customers who purchased the Device from other resellers or retailers should contact the respective seller for their warranty policy and procedures. This limited warranty does not cover Battery, USB charger, and LCD screen. The Device is equipped with a battery whose number of charging cycles is limited. Thus, the battery life will gradually decrease. SecuLife® does not guarantee any specific battery life, as it is contingent on variables that SecuLife® cannot control such as the frequency of charge/discharge cycles. SecuLife® does not guarantee the improper use of the USB charger with non-compliant power sources rendering the charge time and efficiency to vary. SecuLife® does not guarantee the LCD screen of the Device against accidental or non- accidental damages such as crack, scratch, moisture, etc. SecuLife® reserves the right to reject any parcel with packaging defects. An improper packaging can be the cause of damages to the Device to which SecuLife® cannot be held responsible.
Please go RETURN AND REFUND POLICY, follow the instruction for the claim. In order to make a claim of a Defect, you must contact SecuLife® during the Warranty Period. You must return the Hardware during the Warranty Period, along with your purchase order/receipt copy and an explanation of the Defect, to the address provided to you by SecuLife®. If a defect arises and a valid claim under this Limited Warranty is received by SecuLife®. after the first one hundred and eighty (180) days of the Warranty Period, SecuLife® is entitled to charge you for any reasonable shipping and handling costs made in connection with the repair or replacement of the Hardware. You must comply with any other return procedures stipulated by SecuLife®, if any. We reserve the right to require proof of purchase for service under this warranty. The customer shall bear the costs for the shipment to SecuLife® and must provide a tracking number to support@SecuLife®.com once the parcel is shipped. The shipping fees will not be refunded in any case. Upon receiving the Device, SecuLife® will examine the Device and determine whether the Warranty Claim is qualified. The customer will be responsible to backup any data, software, or other materials you may have stored or preserved on the Device. Additional terms and conditions:- Returned Device must be in good physical condition (not physically broken or damaged).- All accessories originally included with your purchase must be included with your return.- Returned Device must be sent in either its original packaging or packaging providing an equal degree of protection.- Customers are responsible for shipping charges and shall assume all risk of loss or damage to the Device while in transit to SecuLife®. We recommend that you use a tracking service for your protection.- If you return your Device to SecuLife® (a) without an RMA or (b) without all parts included in the original package, SecuLife® retains the right to either refuse delivery of such return or charge you for the missing parts and/or accessories.- The warranty only covers manufacturer’s defect.- To qualify for the warranty the customer needs to provide the original purchase receipt or receipt number, device serial or IMEI number or registration number.- The device strap/bracelet falls under the category ‘accessories’ & thus not covered under manufacturer’s warranty.- The warranty is not transferable to someone else than the original purchaser.- The warranty is valid in The US only - Caution: Device is NOT waterproof. Any water/humidity damage is NOT covered under warranty
For all Hardware defects, SecuLife® Inc. will adopt Return for Replacement instead of Return for Repair.
SecuLife® offers a free replacement within a calendar year for its SOS Wristband device.
If the Defects are not covered by the Limited Warranty and your purchase is still under the Warranty Period, you will only need to pay a discounted price of $50 to get a replacement for a device. (You must return and ship the Defect Hardware to the address provided to you at your costs.) NOTE: Make sure you pack the product securely and include a copy of your proof of purchase/receipt. Ensure the RMA number for the return is clearly visible on the outside of the packaging as well as on the copy of the proof of purchase included inside the box. Ensure your shipping address is on the copy of the proof of purchase included inside the box.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state and jurisdiction to jurisdiction. If any part of this Limited Warranty is held to be invalid or unenforceable, the remainder of the Limited Warranty shall nonetheless remain in full force and effect. This Limited Warranty is the only express warranty made to you and is provided in lieu of any other express warranties or similar obligations (if any) created by any advertising, documentation, packaging, or other communications. Except for the Limited Warranty and to the maximum extent permitted by applicable law, SecuLife® and its suppliers provide the Hardware “AS IS AND WITH ALL FAULTS”, and hereby disclaim all other warranties and conditions, whether express, implied or statutory, including, but not limited to, any (if any) implied warranties, duties or conditions of: merchantability, non-infringement, quiet enjoyment, system integration, satisfactory quality, fitness for a particular purpose, reliability or availability, accuracy or completeness of responses, results, workmanlike effort, lack of viruses, and reasonable care and skill, all with regard to the Hardware, and the provision of or failure to provide support or other services, information, software, and related content through the Hardware or otherwise arising out of the use of the Hardware. This exclusion does not apply to (i) any implied condition as to title and (ii) any implied warranty as to conformity with description. If applicable law requires any implied warranties with respect to the Hardware, all such warranties are limited in duration to ninety (90) days. Some states and/or jurisdictions do not allow limitations on how long an implied warranty lasts, so the above may not apply to you. This Limited Warranty cannot be transferred to any other person.
Neither SecuLife® nor its suppliers shall be liable to you or to any third party for any indirect, incidental, consequential, special or exemplary damages (including in each case, but not limited to, damages for the inability to use the equipment or access data, loss of data, loss of business, loss of profits, business interruption or the like) arising out of the use of or inability to use the Hardware even if SecuLife® has been advised of the possibility of such damages. Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced herein and all direct or general damages in contract or anything else), the entire liability of SecuLife® and any of its suppliers shall be limited to the amount actually paid by you for the Hardware. Notwithstanding the above, neither party’s liability for death or personal injury resulting from its own negligence shall be limited. Some states and/or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
CELLULAR CONNECTIVITY SERVICE AND COVERAGE WARRANTIESWE MAKE NO EXPRESS WARRANTY REGARDING THE SERVICE OR ANY SERVICES PROVIDED BY ANY THIRD PARTIES, AND DISCLAIM ANY IMPLIED WARRANTY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT AUTHORIZE ANYONE TO MAKE ANY WARRANTY ON OUR BEHALF AND YOU SHOULD NOT RELY ON ANY SUCH STATEMENT. WE ARE NOT THE MANUFACTURER OF THE DEVICE AND ANY STATEMENT REGARDING IT SHOULD NOT BE INTERPRETED AS A WARRANTY. THIS PARAGRAPH SHALL SURVIVE TERMINATION OF THIS AGREEMENT
Please be sure to carefully read and understand the software licensing agreement (hereinafter referred to as the "agreement") in the regulation of all rights and restrictions. Unless you accept the terms of this agreement, you have no right to download, install, or use of this software and related services.1、Statement of Intellectual Property1.1 The "software" of all intellectual property rights, as well as the contents of all information related to software,
Including but not limited to: words and their combination, ICONS, figure act the role of images, graphics, color, interface design, layout, framework and relevant data, additional procedures, printed materials or electronic documents, by the copyright law and international copyright treaties, as well as other intellectual property protection laws and regulations.1.2 Positioning data accuracy of the "software", cannot be equated with professional positioning accuracy, just for the sake of family location services to provide the reference；2、Scope of the Software License2.1 Download, install and use: the software for free software, users can non-commercial, unlimited number of download, installation and use of this software。3、Limitation3.1 Forbidden to reverse engineer, reverse compile and reverse assembly: the user should not be allowed to reverse engineer, reverse compile this software product or reverse assembly, at the same time cannot change any internal resources of the compile the program file.3.2 Prohibited components division: the software product is as a single product and has been granted permission to use, the user shall separate parts to be used for any purpose.3.3 Positioning device and this software is only for the family, users used as crime or other dangerous social activities shall be forbidden to use.4、Rights4.1 Individual authorization: if you need to commercial sales, copy, distribute, including but not limited to, software sales, pre-installed, bundling, etc., must be SecuLife® written authorization and permission.4.2 Rights reserved: all rights not expressly authorized in this agreement other still owned by SecuLife® Inc., users use other rights must obtain SecuLife® written consent.5、Points to Note5.1 This software with SecuLife® Company selling device, positioning services including positioning device action path map, to locate the remote monitoring and early warning of device remind etc. Function.5.2 Software using the built-in Google map, check the track points, such as early warning alert information5.3 Use SecuLife® sell device, device will regularly report in daily use location information to SecuLife®’s server, this behavior will produce the corresponding traffic fee and charge by operators, in addition to the real-time positioning and tracking mode switch will produce message communications costs, in addition to no cost.5.4 This software includes account binding positioning of device, check the positioning of device action track map function: positioning device initialization complete, namely will start timing report by operator network location to SecuLife® 's servers; Trajectory map into action after you open the software, it contains the following functions：Three types positioning: Wifi position or GPS position or LBS position, View the trajectory of the day: You can view historical track by switch the date and view the whole day trajectory.
Real-time positioning: You can get your loved one’s newest position information by clicking the positioning button. Then APP will issue an instruction by network and the positioning information reported to SecuLife®‘s server, the server will push to locate messages to APP.
Frequency Settings: You can use this software to locate device report frequency Settings, choose a different frequency under different scenarios, the software provides a power-saving mode, manual mode and tracking mode and so on the many kinds of choice.
Set the family number: You can set family number for Kids device through the software.
For SecuLife device, a child press family key, immediately call the corresponding family number.5.5 This software includes automatic reminders: SecuLife® server will be regular tracking the location of Child, record the general action of Child, and sends the appropriate reminder to you. Which include the following reminder types: Electric remind: When the device get the child’s position is out the safe zone, SecuLife® server will push a notification message to your APP.SOS. When an emergency occurs, the user through the device trigger SOS, SecuLife® server would immediately push a SOS alert messages to you, and will push a device SOS occurs according to the circumstance of a recording to you, let you in an emergency to get more information.
Pay attention to remind: when a user application on your location or invite you to focus on her device, will push a message to you, you can choose to agree or reject.5.6 The software applies only to its official website support operating system, if the user after the installation of this software for any reason to give up, you can use the operating system provide a way to delete the software.5.7 The software provided by SecuLife® product support.5.8 Software changes and upgrades: SecuLife® reservation at any time to provide users with modification, upgrade version of the right of the software. Software updates will produce the corresponding data traffic fee, charge by operators.5.9 The software needs to use the camera and have access to album function.6、ACTSUsers should be in comply with the law and this agreement under the premise of the use of this software. User has no right to implementation including but not limited to the following ACTS:6.1 Delete or change the software on all of the right management of electronic information;6.2 Shunned or damaging this software copyright shall be protected by the human and technical measures;6.3 Use this software to mislead, deceive others;6.4 Violation of state regulations, the functions of mobile device system, delete, modify, and add, interference of mobile information system cannot run normally;6.5 Without permission, mobile device or mobile device information network resources;6.6 Without permission to delete, modify, or add function of mobile devices;6.7 Without permission, for mobile devices in the storage, processing or transmission of data and application to delete, modify, or increased;6.8 Destroy the normal operation of the software system or site, intentionally spread mobile viruses such as destructive procedures;6.9 Any other endanger the safety of the equipment information network.7、Privacy information protection7.1 To protect the user's personal information is a basic principle of SecuLife®, SecuLife® will take reasonable measures to protect the user's personal information. In addition to the circumstances prescribed by laws and regulations, without the user permission SecuLife® will not disclose to the third party, disclose the user's personal information. SecuLife® on the relevant information using professional encryption storage and transmission methods to protect the user's personal information security.7.2 You may need to fill in some of the necessary information when you register your account or use the service. If the national laws and regulations or policies have special provisions, you need to fill in the true identity information. If you fill in the information is not complete, you cannot use the service or in the process of being restricted.7.3 In general, you may browse and modify your own information at any time, but you may not be able to modify the initial registration information and other verification information provided at the time of registration for security and identification (such as number complaint service).7. SecuLife® will use a variety of safety technologies and procedures to establish a sound management system to protect your personal information, so as to avoid unauthorized access, use or disclosure.7. SecuLife® attaches great importance to the protection of personal information of minors. If you are a minor under 18 years of age, you should obtain prior written consent from your parent or legal guardian before using the service.
The end-user is responsible for setting up the equipment, selecting the alert settings and other offered features, designating contact information, charging the device, monitoring the device, appropriate care of the equipment, and management and responding to any and all alert types that have been pre-selected by the end-user.
SecuLife and its affiliates are not responsible in any way for the frequency of the setting types, including but not limited to the number of times the notifications or GPS settings are updated or reported. Also, we are not responsible for the device connectivity where there is no cellular, wifi, or weak signal strength.
We cannot be held responsible for the equipment's misuse or the failure of equipment use. The end-user has sole control over the functionality and use of equipment, alerts, response times, and remaining cognizant of the limitations due to factors affecting the equipment, app, SMS, email, and the web-based monitoring features. The end-user is solely responsible for the plan required to operate the device, i.e., hardware. If the end-user fails to maintain the necessary cellular plan to use the device, this will cause the device to be inoperable. Reinstating the plan does not guarantee it will be available immediately and may require time to activate the service once again. Additionally, wifi and other systems' performance or access are also not the responsibility of SecuLife and are the sole responsibility of the end-user.
In consideration for the perversion of the equipment and service, you acknowledge and agree that we do not represent or warrant that the equipment or service will prevent bodily injury, damage, loss of any kind, death to the user or other users of the hardware equipment, software, service, mobile app, web-based monitoring.
We make no representation or warranty regarding the promptness of the device signals, alerts accuracy of location, call performance, or any other stated features or functions. SecuLife has no control over the response time of the end-user or those who receive the alerts or calls. The user of the equipment and services and the persons selected by the end-user and assigned to be contacted by alert, notification, or call can fail to function or perform properly.
You agree not to hold SecuLife and its affiliates liable as outlined within this agreement.
You also acknowledge that you are solely responsible for obtaining any or all needed or required support or protection equipment or services to provide the highest level of protection desired or required for all scenarios; Including but not limited to insurance for the protection of yourself and your valuables.
The end-user is also encouraged and responsible for utilizing all resources in an emergency, such as contacting 911 or other emergency support services.
The consumer who chooses to use the equipment hardware we provide, and our services, fully understand all liability limitations.
SecuLife and its affiliates do not assume responsibility for service plans used with other companies' equipment.
The end-user is aware that the equipment and service do not contact or automatically connect with emergency response service support such as paramedics, fire departments, or police. Additionally, we do not provide services other than those clearly outlined in our Service Features section of this site and related to the consumers' selected product, equipment, and service plan.
Additional System and Signal Transmission Limitations are described and you, the end-user, acknowledge that you have read and understood all details and limitations related within.
Our liability is limited to the cost of the replacement or refund of the equipment or service if you or someone else experienced an issue caused by "Us" SecuLife or its affiliates; this includes a system or equipment failure or if we were negligent or acted improperly.
All Terms and Conditions set forth on our proprietary sites, documentation, or related through other forms of communication received directly from SecuLife, its affiliates, or as a part of our agreement with you, the end-user. The person who is designated as end-user is the person who has read these terms of service and agreed to them.
Any person who is not recognized as the end-user of the equipment and/or services will not use any device/service plan associated with the purchase or agreement.
When purchasing and activating equipment, services, and commencing use, the end-user acknowledges and has agreed to all the terms outlined within.